We’re specialists. We are a specialist travel company, focused only on limited destinations in South & Central America. Our destination specialists know these places in-depth and first-hand from living, working and traveling in them, and they bring that deep experience to bear on the creation of your itinerary.
First class personalization at no extra cost. We carefully design each itinerary in a personalized fashion, based on a conversation with you about what you want to experience. There is no extra charge for customizing any itinerary, no matter how many times you want to change it. We adjust the itinerary to your interests, activity level, and budget, as much as you want. Our personalized recommendations in hotels and restaurants are up to date and reflect good taste.
We offer the best of what the local culture has to offer. We carefully select the hotels, outfitters, and English-speaking local guides to make sure that they represent the best of what the local culture has to offer, with a focus on authenticity, cultural depth, and environmental sustainability. We favor first class, small, regionally influenced hotels over larger, chain-style hotels. And our travelers regularly tell us that the high quality of our local guides made their trip truly exceptional. Our private guides give you total flexibility to adjust the itinerary on the ground as circumstances dictate, so you can make the absolute most of your time.
We put the interests of our travelers first. We are your advocate in putting your itinerary together. For example, we will not put you into a larger, less interesting hotel simply because we know it’s a hotel that will have space and it will be easier for us to book you there. If the smaller, more interesting hotel or lodge that we prefer doesn’t have space at the time you make your reservation, we will put you on a waitlist and will continue checking it to do everything we can to try to make sure you can stay at that hotel. The large majority of the time, we can get clients into our first choice smaller hotels due to our persistence and connections.
Great evaluations and reviews. There is a reason why you can find many positive reviews about us online (all from actual former travelers!) and why you can’t find any negative reviews. We offer a level of service that is beyond the ordinary and we do everything possible to make sure that literally every traveler returns home raving about both the places they saw and the service we provided to them.
Value Guarantee: We guarantee that you can’t find a trip with the same level of hotels and services for a better price. If you do, just let us know and we will refund the difference to you. (And you will find that a private itinerary is not cost prohibitive. Our privately guided itineraries are priced better than many high end group tours.)
Reliable. You’ll have 24/7 support during your trip, including 24 hour emergency numbers in all locations.
Environmental Commitment: One of our main goals is to help preserve the remaining natural places in the destinations we visit. We choose local suppliers with a strong environmental commitment, often certified by international organizations such as Rainforest International, Conservation International, and the ISO. Our founder is a member of the Board of Directors of the International Galapagos Tour Operators Association, an organization that works to promote genuinely sustainable tourism practices in the Galapagos Islands. We do not promote tours, such as land based tours in the Galapagos, that could be profitable but which are a step in the wrong direction in terms of sustainability in the areas where we work. We promote low impact, small scale tourism that is respectful of local cultures and the local environment.