What our travelers say about us
Our specialists bring an exceptional level of expertise to their trip planning. We listen carefully and take the time to understand your preferences with the goal of providing service beyond the expected. As a result, we come highly recommended by our clients, who are often repeat customers. You can read about the 5 star level of service our discerning travelers have come to expect on independent sites like TrustPilot and Yelp. The overwhelmingly positive comments we’ve received from our past travelers over the years are the thing we are most proud of as a company. Just a few examples are below:
Service beyond the expected
Go, Vaya! I am pretty good on the internet, but I don’t think I would have found the hotels which were perfect for us, or connected to the guides you lined up along the way. It was 100% A+. Looking forward to our next trip with you.
The trip could not have been more perfect. The tour guides were so great; they were knowledgeable, friendly and they gave great insight into their respective countries and areas. Our entire trip from airport pick-up to the final drop off went off without any glitches. Thank you so much, we will be recommending your company to our friends if they are planning a trip to South America.
Sharon and Allan Ross
It was a wonderful trip that fulfilled my number one bucket list item. I shall never forget it and you and your people made it so much more memorable by handling all the details impeccably. Thanks so much for your services. We cannot recommend Vaya Adventure highly enough. It was all perfect. You did a great job from pre-planning e-mails, to pre-trip documentation, to the actual final itinerary. We also had enough free time at and the right time, to allow us to explore on our own. The drivers and guides were great.
Vaya is our GO TO place for SA travel. From start to finish, VAYA does it all, customizing itineraries, getting knowledgable and entertaining guides, great accommodations and taking care of every detail.
Beyond our expectations. The service was terrific. We’ve never had such a stress free trip. We’re very pleased with your services, and have been telling all our patients and friends about you.
Ira Grushak, Jo Eisman and Family
The level of service was outstanding and every promise was more than fulfilled. We look forward to our next adventure with Vaya.
We travel a lot and this trip was one of the best planned trips that we have ever taken.
Charles and Linda Richenau
Superb. Authentic experiences and connections with local people are important to us when we travel, and everyone delivered on these.
Jim Schnur and Lenore Holland
Vaya Adventures did an excellent job understanding our needs and made sure every detail was handled.
Your attention to detail paid off; our trip was exceptional. My only regret is that your services are limited to South America… I would gladly recommend your services to friends. Many thanks for everything.
Carol Malsch, Teaneck, NJ
Superb private guides
We cannot say enough about the guides. Their ability to discuss history, culture, art, politics and geography enhanced our trip beyond our expectations.
Every guide we had was excellent. They far exceeded our expectations and gave us outstanding value. They were funny, knowledgeable and flexible.
Our guides were excellent in all locations. Extremely informative, easy to understand, very thorough in their knowledge, and gave good recommendations for our free time.
Thank you Vaya Adventures for arranging our amazing trip to Peru, Ecuador and the Galapagos Islands! It was the perfect blend of cultural and outdoor activities. Prior to the trip an extensive information packet arrived which answered all our questions from a history of the countries to packing suggestions. We were met by a representative at the airport, escorted to our hotel, and each day reviewed our plans with the guides. We can not praise our guides (and drivers) enough). They were knowledgeable, accommodating and so pleasant to be with. It was a trip of a lifetime!
Booking with Vaya Adventures was a great decision! We planned our 20th wedding anniversary trip to Peru with Vaya Adventures and I’m so glad we did. They proposed a fabulous itinerary of the best sites, and the guides they provided to bring the history and culture to life were top notch. Great hotels, great food, great experience. We would only return to South America if we used Vaya Adventures to plan our trip. They’re amazing!
Our guides were all wonderful and made our trip especially personal and memorable.
Our guides made our trip. Knowledgeable, personable, attentive, and fun!
Top quality local hotels
I could mention every accommodation as being excellent. Small, boutique hotels that were just perfect and very unique to the country.
Diane Saber, Scott Schwartz & Family
The hotels were all top notch, very comfortable and in great locations.
The hotels were beyond our expectations. Each day we stayed at a more exquisite hotel than the day before.
Barbara and Neil Bruce
Each hotel was unique, and special. High quality facilities, which were enhanced by amazing staff and food. From the little casa, to the eco-lodge, to the city hotels, all were outstanding.
Holly McConnell and Richard Pate
All three hotels were extremely comfortable and provided beautiful views in accommodations that blended perfectly with their natural surroundings.
Susan Virostek Breck
All of the hotels we stayed in were exceptional with outstanding service and I wouldn’t hesitate to recommend any of them.
The accommodations were wonderful and I could not have asked for anything more.
We loved the boutique hotels where you had us stay.
Thank you so much for an excellent experience. Everything was very well organized and there were no glitches. Thank you for making it possible for us. Every hotel was superb.
Drs. Anna and Mark Hertsberg
Our trip to Patagonia was a life experience. Each day of the adventure got better and better until we were exhausted and ready to come home. The people in Chile were wonderful and we felt very safe there. The hotels in Chile were all excellent, with very comfortable beds.
The staff were very friendly and knowledgeable during trip planning. The hotels were excellent (exceeded expectations) and all guides were phenomenal. Highly recommend Vaya to anyone visiting South America. I can’t wait for my next trip!
A fantastic experience. The trip exceeded our expectations on many levels – challenge, beauty, level of service, etc. Both legs of our trip, hiking the Inca Trail, and then touring the Galapagos Islands, were truly unique in the type of travel experience we wanted and for the knowledge that was gained about these two special places. You were so helpful with recommendations and organizing to the level of travel we ideally wanted. Our guide on the Inca Trail portion of our trip was one of the best we’ve ever had for this type of trip. Not only was he willing to speak with us constantly and answer our questions, but he was extremely knowledgeable about his country, Peru, as well as of the history of the Inca’s and Spanish takeover. The pre-departure information was great and we really appreciated the historical summaries of the two regions. We appreciated the restaurant recommendations as well and the ones we tried were great.
Denise and Loren Angelo
Outstanding vacation – loved Cusco and the highlands. What made it was the personal guides and the activities, especially the biking and the hike to Machu Picchu. Hiking from KM104 up to the Sun Gate and viewing Machu Picchu for the first time took our breath away. A truly memorable experience.
Iain Campbell and Family
Vaya did a great job in arranging our Chilean vacation. Accommodations, connections, guides, transportation, and excursions were excellent. Not a single problem in our 12 days in Chile and Argentina. In terms of value (i.e. the travel experience in relation to the cost), this trip was top rate!
David and Barbara Vanicek
We had a great experience. Everything went smoothly and it was nice to feel like someone was looking out for us in each place we visited (e.g. by calling the hotel to let us know if a pick-up time changed). The guides were all professional, personable, and well-informed. It really enhanced our experience to have a local with us while we visited each city…. the [booking] process itself was quite easy and James Kinard was very helpful. We appreciated his input and feel he did a great job in shaping our itinerary. We got to do a lot of excursions but also had down-time in between. It was a great introduction to Argentina and we thank Vaya for it!
Fabulous, this was a trip of a lifetime, especially for a mother-daughter trip. Our activities were well-tailored to meet our needs, and were just the right degree of exertion to satisfy a 45 and 68 year-old pair.
Firth Whitehouse and Susan Ferris
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