1-(800)-342-1796
Contact Us

Jobs at Vaya Adventures

We are a growing company and are always on the lookout for smart, motivated people who would like to join us! Our main office is in Berkeley, California, and we also have several staff who live and work in Santiago, Chile. Working remotely from any of our destinations is an option. Nearly all of our travelers are from the U.S. and our documents are in English.

Current Openings

Destination Specialist

We are also always on the lookout for great people to join our sales team.  If you have experience in South and Central American travel sales, please send your resume or CV and cover letter to jobs@vayaadventures.com.

Responsibilities:

  • Follow up on potential leads by phone and email to sell Vaya Adventures’ trips (no cold calling is involved).
  • Interact and consult with potential clients regarding trip plans: includes explaining in detail the nature of our trips; answering questions about the trips; making suggestions based on information received from potential clients; and determining whether the person is a good fit for the types of tours that we offer.
  • Prepare itineraries: includes drafting trip outlines, communicating with in-country operators and suppliers about availability and logistics; preparing proposals for potential clients; completing sales; and booking itineraries.
  • Prepare trip documents for booked itineraries, including final itineraries and Pre-Departure Materials.
  • Data entry for new leads and new clients.
  • General administrative work around the office, including filing documents and handling mailings.
  • Whatever other tasks need to be accomplished.

Requirements:

  • Travel experience in our destinations (at least some, but not necessarily all) and some Spanish skills.
  • Excellent verbal communication skills, to interact with highly educated, inquisitive, and demanding clients who expect a very high level of service.
  • Excellent writing skills, for both communicating by email with clients and drafting and finalizing client proposals and final itineraries. It is essential that the candidate have strong writing skills and be comfortable writing in grammatically correct English with potential clients.
  • Customer service experience is required. This business requires excellent customer service skills, including: patience, enthusiasm, attention to detail, and efficient and effective follow-up.
  • Excellent computer skills are essential, including full working knowledge of Word and Excel.
  • Must be highly organized.
  • Must be able to multi-task and handle a wide variety of responsibilities.
  • Must be able to work effectively and use sound judgment with minimal supervision.
  • Must have a B.A. or B.S. from an accredited university.
  • Strong references that can confirm experience dealing with challenging, detail oriented work.
  • Passion for travel and for Latin America in general.

Highly desirable, but not necessarily required:

  • Sales experience and/or customer service experience in the travel industry.

Sales and Operations Support

We are looking for someone to support the sales and operations teams by handling a variety of responsibilities. The person would need to interact with other members of the sales and operations teams at Vaya, and also with our suppliers (all based in South America). This is a job that could potentially develop into a full time sales or dedicated operations position with Vaya. We are looking to hire someone for the longer term.

To apply, please send your resume or CV and cover letter to jobs@vayaadventures.com.

Responsibilities:

  • Assisting the sales team with pre and post sale responsibilities, including, but not limited to: confirming availability of hotels and services, confirming reservations, creating supporting documents to improve sales, preparing and finalizing trip documents, replying to client inquiries relating to booked trips.
  • Helping keep our databases and website up to date.

Requirements:

  • Excellent writing skills, for drafting and finalizing client documents. It is essential that the candidate have strong writing skills and be comfortable communicating in grammatically correct English.
  • Spanish language skills. The higher the level, the better, but total fluency is not required. Functional Spanish is adequate. An exceptional candidate with more limited Spanish would also be considered.
  • Excellent computer skills are essential, including full working knowledge of Word and Excel.
  • Experience working with databases.
  • Knowledge of or willingness to learn design software such as Adobe Illustrator.
  • Must be highly organized.
  • Must be able to multi-task and handle a wide variety of responsibilities.
  • Must be able to work effectively and use sound judgment with minimal supervision.
  • B.A. or B.S. from an accredited university.
  • Strong references that can confirm experience dealing with challenging, detail oriented work.

Highly desirable, but not necessarily required:

  • Knowledge of Latin American geography and history.
  • Travel and work experience in South America.

Contact us to get started:

1-(800)-342-1796

Contact Us